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Privacy Policy

Ctrl-A-Weed respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard your information, your rights, and how the law protects you.

You can view this policy on our website at www.weedcontrol.uk or request a hard copy.

1. Keeping Your Information Accurate

It is important that your personal data is accurate and up to date. Please inform us if your details change during your relationship with us.

2. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. By clicking these links, third parties may collect or share your data. We are not responsible for their privacy policies, so please review their notices.

3. Data We Collect

"Personal data" refers to any information that identifies an individual. We may collect, use, store, and share the following types of data:

  • Identity Data: Name, marital status, title and date of birth

  • Contact Data: Address, email, and phone numbers.

  • Financial Data: Bank account and payment card details.

  • Technical Data: IP address, browser type/version, operating system, and device details.

  • Marketing Data: Preferences for receiving marketing communications.

Anonymous data, where identity is removed, is not included.

4. Failure to Provide Data

If you fail to provide personal data required by law or contract, we may be unable to fulfill our agreement with you.

5. How Data Is Collected

We collect data in the following ways:

  • Direct interactions: When you fill out forms, request marketing, or provide feedback.

  • Automated technologies: We use cookies and similar tools to collect Technical Data.

6. Use of Your Personal Data

We will only use your personal data where permitted by law, such as:

  • Contractual Necessity: To perform or prepare a contract.

  • Legitimate Interests: For our business needs, provided your rights are not overridden.

  • Legal Obligations: To comply with regulatory requirements.

We do not rely on consent for processing except for direct marketing via email or text. You can withdraw consent anytime by contacting us.

7. Marketing Choices

You may receive marketing communications from us if you have requested information or services and have not opted out. For third-party marketing, we require your explicit consent.

You can opt out of marketing communications anytime without affecting other services provided.

8. Cookies

You can configure your browser to refuse cookies or alert you when cookies are used. Disabling cookies may affect website functionality.

9. Data Sharing

We may share your data with:

  • Internal parties: Ctrl-A-Weed.

  • External parties: IT service providers, professional advisors, HMRC, regulators, and authorities.

  • Business changes: New owners in case of a sale or merger.

We require third parties to respect your data and use it only according to our instructions.

10. International Transfers

We do not transfer your data outside the European Economic Area (EEA).

11. Data Security

We have appropriate security measures to prevent unauthorized access, use, or disclosure of your personal data. Data access is restricted to individuals with a business need, and they are subject to confidentiality obligations.

12. Data Retention

We retain your data only as long as necessary for the purposes outlined here, including legal, accounting, or reporting requirements. For details, please request our retention policy. You can also request deletion of your data under certain conditions (see Your Legal Rights).

13. Your Legal Rights

You have the following rights under data protection laws:

  • Access: Receive a copy of your data.

  • Correction: Rectify incomplete or inaccurate data.

  • Erasure: Request deletion of your data where lawful.

  • Objection: Object to data processing based on legitimate interests.

  • Restriction: Suspend data processing under certain conditions.

  • Transfer: Request data portability in a structured format.

  • Withdraw Consent: Revoke consent where applicable.

To exercise these rights, contact us at www.weedcontrol.uk.

14. Responding to Requests

We aim to respond to legitimate requests within one month. For complex or multiple requests, we will notify you of any delays.